12830 West Creek Parkway Suite G
Richmond, VA 23238
Call us at 804.784.7300
We’re open Monday – Friday, 8:30 a.m. – 5 p.m. EST
Frequently Asked Questions
Please read our FAQ before sending us a message.
We strive to have all of our products made in the USA. Most importantly, our goal is to send all of our custom work to the production facility that will best execute the design.
We are happy to provide complimentary spec artwork for projects that result in an order produced by C. Forbes, Inc. During the design process, we also provide any revisions needed at no additional charge.
General production time is 3-4 weeks, but specific details can be confirmed after the design approval process is complete.
We strive to provide artwork to you within 5 business days.
Items from our online “Stores” section all ship for a flat rate of $6.99 from our warehouse in Richmond, VA using UPS ground delivery. The items are shipped within 3 business days of us receiving your order.
For custom items, shipping costs are dependent on quantity, weight, number of packages and any expedited shipping requests that may be made. A quote for shipping charges will always be included with a custom order. Please contact us at 804.784.7300 for further details or with questions.
We are a bulk program provider of the custom products we design and produce. There is typically a 100 pc. (50 pairs) order minimum. If your requirements fall under this count, give us a call and we may have special premium options available.